When mortgages are in your blood, it tends to run deep. Every purchase is a monumental milestone in someone’s life journey, and each refinance is an opportunity to help with financial goals or relief. It’s always a big deal, and it’s always meaningful. Whether it be starting a family, accessing equity to travel the world or invest in an education… we’ll be there. We’ll be the ones who understand how much it matters and why it should be enjoyed.
We’ve been loan officers, account executives, and underwriters. We’ve traveled to broker shops in all corners of the country to evaluate what our industry needs most to continue evolving in a borrower’s favor. Every question led us to the same answer; that the true driving force in a successful loan experience is the PROCESSOR.
Who is a processor, and what do they do? They’re the heart of an operations team who supports a loan officer’s efforts in obtaining the best loan for every client. They are well-versed in navigating multiple lender portals, sourcing required items from third-parties, and communicating specific instructions to borrowers regarding conditions needed to expedite closing dates. They are the true linchpin of every transaction.
GO Processing provides a platform that not only allows brokers a strategic way to lower overhead, but most importantly, offers the nation’s best processors a way to operate independently with access to the technology and community needed to fully support their role. Our goal is to continue encouraging awareness around the importance of this position, and establish GO Processing as the true, genuine haven designed for processors, borrowers and brokers alike.
We could not feel more honored to serve our industry, and all of the people in it.
With Love,
Team GO
“Life shrinks or expands in proportion to one’s courage.” – Anais Nin
What are the values that drive you? Integrity and persistence. We must operate at an extraordinary level when nobody is watching to ensure we are doing the right thing by Pulse Processing, the partner, the lender, and the borrower. The solutions aren’t easy to find, so you have to be able to roll your sleeves up and keep digging until you find it.
“Life can be much broader once you discover one simple fact, and that is – everything around you that you call life, was made up by people that were no smarter than you. And you can change it, you can influence it, you can build your own things that other people can use.” – Steve Jobs
What are the values that drive you? Honesty and morality. I do my best to live a life I’d feel comfortable sharing with the world. If you feel you couldn’t be truly honest about an action you’re about to take; it’s probably not the action to be taking. I try every day to be a good mom, a good partner, and a good person.
What led you to the mortgage industry?
As a former secondary educator, I wanted to use my skills as a teacher in a new way. The mortgage industry sort of “fell” in my lap thanks to great friends helping me move on from teaching. I discovered the mortgage industry and was able to dive in headfirst to teach people about buying a home! I wanted to do for others what was done for me when I bought my first house.
What is your favorite piece of processing?
Guidelines details! I love being able to combat anything that may arise.
What do you like about working at Pulse Processing?
I like that I can just “be.” I can be me; I can be however it is I feel on a certain day, I can be present for the things I need to do in life. The whole idea that there really is work/life balance. It took me a long time to find it. I’m just happy to be a part of the team.
What is the biggest misconception people have about your role?
There is a lot more behind-the-scenes work to loan processing than anyone who hasn’t done the job before is aware of. A processor has to be adaptable to different personalities and environments while maintaining a sense of urgency and professionalism.
How do you define success?
Success is when you have accomplished the goals you set out for yourself. No one can define your success but you.
What energizes you at work?
A sense of achievement and accomplishment, great coworkers, having fun and flexibility.
What is something [people in your industry/niche] have to deal with in the loan process that you feel you solve?
When processing a loan, you must show constant patience; not only with your borrowers, but ALL parties involved. I put myself in their shoes to remember that not everyone does this for a living, and most people won’t understand the “why” behind our requests. Mortgages can be intimidating in that way, so I explain things in ways to help people understand without being condescending.
What led you to the mortgage industry?
I decided to take a job with a friend who owned a broker shop doing their payroll, A/R and A/P. I was fascinated with the process from start to finish (funding) of the loan and wanted to eagerly learn more about the programs, loan types, and calculations. I then became a processor and enjoyed the challenges of making a loan complete. I find this role very rewarding.
What is something [people in your industry/niche] have to deal with in the loan process that you feel you solve?
I specialize in helping Spanish-speaking and immigrant clients navigate
complex documentation and specific loan requirements. My expertise in
anticipating and resolving complex scenarios ensures that no loan falls
through the cracks, providing clear guidance and tailored solutions for a
smooth and understandable loan experience.
What do you like about working at Pulse Processing?
The freedom to be myself and being provided the leadership, guidance, support, flexibility, and knowledge I am looking for in a team.
How do you define success?
Success is when you have accomplished the goals you set out for yourself. No one can define your success but you.
What led you to the mortgage industry?
I’m captivated by the mortgage industry for its diverse loan scenarios,
offering continual problem-solving challenges. Thriving in fast-paced
environments, I find the mortgage sector’s quick turnaround times and
dynamic nature invigorating.
How do you define success?
Still being able to call my career as a loan processor a success. I’ve seen it all and I wouldn’t trade it for anything.
How do you impact your clients and how do you want them to feel when working with you?
By effectively comminating with them and keeping them updated throughout the process, I feel it keeps them at ease and lets them know they’re in good hands. My clients always feel that I make the process smoother.
How do you impact your clients and how do you want them to feel when working with you?
I’m their companion through the entire process! I’m there to answer any questions, help in every way possible- nothing is too little or too big for me. I’m there to hold their hand, educate, and get them into their new home while keeping them as comfortable as I possibly can.
What led you to the mortgage industry?
I wanted to learn more about it after purchasing my first home and to take what I learned to help people achieve their home buying/refinancing goals.
What is something [people in your industry/niche] have to deal with in the loan process that you feel you solve?
I feel like I take the guesswork out of things but working hard to have extensive program knowledge so that loans are easier to close.
What is your favorite quote?
“Whether you think you can or think you can’t, you’re right.” —Henry Ford
NMLS 2363854
Licensed In:
AZ, CA, CO, FL, GA, ID, IL, LA, MD, MI, MT, NC, NM, OH, OR, PA, SC, TN, TX, UT, VA, WA
Toll Free: (866) 993-2228
NMLS 2363854
Licensed In:
AZ, CA, CO, FL, GA, ID, IL, LA,
MD, MI, MT, NC, NM, OH, OR,
PA, SC, TN, TX, UT, VA, WA
Toll Free: (866) 993-2228